I’ve had it for 6 years and it has never had leaf loss this bad. Only started fertilizing end of last year (oops). Last repotted a year ago (can’t find any proper soil so I’m stuck with peat moss and garden soil). I water whenever soil is dry an inch or two in, and haven’t had serious problems with the plant since I got it (had two emergency travels for ~1 week in my 2nd and 3rd years of owning it, and it lost a whole lot of leaves then because 40-50°C summers. If any more info is needed let me know please.